Frequently Asked Questions

We specialize in water damage restoration, mold remediation, fire and smoke damage restoration, and asbestos abatement. Our team is trained to handle any restoration need with professionalism and care.

First, ensure your safety by turning off electricity to affected areas. Stop the water source if possible and contact us right away. Avoid walking on wet floors or moving heavy furniture, as this can make the damage worse.

Generally, drying out the affected areas requires 3-5 days, most commonly 3 days, depending on the extent of the water damage. Repair timelines can range from a few days to weeks, based on the need for materials like new cabinets or floors and insurance approvals.

Most homeowner’s insurance policies cover restoration costs for events like leaks, floods, or fires. We’ll work with your insurance company to document damages and expedite the claims process.

Yes, we work directly with all insurance companies for your convenience.

We’re available 24/7 and can begin restoration work as soon as you call us. Our licensed technicians arrive quickly to assess the situation and take immediate action.

Yes! We collaborate with your insurance company, providing detailed documentation, photos, and daily updates to ensure a smooth claims process.

Mold thrives in damp environments, often caused by water leaks or flooding. We use advanced techniques to remove mold safely and prevent it from returning.

Avoid entering the damaged area until it’s safe. Call us immediately so we can begin assessing the damage, cleaning soot, and repairing affected areas.

Yes! With over 40 years of experience, we utilize cutting-edge tools, including thermal imaging cameras, to detect hidden moisture and water damage. This technology allows us to assess damage accurately and provide thorough, efficient restoration services, ensuring your property is fully restored.

In some cases, hardwood floors can be salvaged if addressed promptly. Our experts will assess the extent of the damage and recommend the best course of action.

We proudly serve the Phoenix, Arizona metro area and surrounding regions. Contact us to see if we can help in your location.

We’re trusted experts with years of experience, fully licensed and insured, and committed to restoring your property with excellence, integrity, and trust. We also work closely with insurance companies to make the process as stress-free as possible.

It depends on the extent of the damage and the type of restoration required. We’ll discuss this with you during the assessment to ensure your safety and comfort.

Regularly inspect plumbing, maintain your roof, and ensure proper drainage around your property. For winter visitors, use our checklist to identify potential issues before turning on water and power.

Call us 24/7 at 480-485-9060. We’re always ready to help restore your property when you need us most.

Yes! With over 40 years of experience, we specialize in restoring custom homes with precision and care. We understand the unique features and materials often found in custom properties and tailor our approach to preserve their integrity. Using advanced tools like thermal imaging cameras, we ensure accurate damage detection and thorough restoration, keeping your home’s unique character intact.

Absolutely! We have extensive experience restoring condos and understand the unique challenges they can present, such as shared walls, limited access, and HOA guidelines. With over 40 years in the industry, we use advanced tools like thermal imaging cameras to detect hidden damage and provide efficient, thorough restoration services, ensuring minimal disruption to you and your neighbors.

CALL US! We also specialize in mold removal to ensure a safe environment.